To ensure that you only receive the highest quality Berkey® products, Berkey® by NMCL is committed to selling its products through a trusted network of carefully selected authorized dealers. Berkey® by NMCL strongly advises customers to purchase only from authorized Berkey® dealers and to be aware of the possible risks that may result from purchasing products through untrustworthy or unverified re-sellers.
There are unauthorized dealers that advertise and sell Berkey® products. These products may be defective, damaged, “B” stock goods, counterfeit products, Knock-offs, stolen goods, or products obtained through secondary “gray” market channels. While these products may look like Berkey® products, it is important to know that they are not Berkey® products, have not been tested, and may not protect your health and family, especially during an emergency, as would genuine Berkey® products. NMCL cannot guarantee the quality or effectiveness of such products and as such, they are not covered by Berkey® by NMCL’s warranty or return policy. Please note that unauthorized sellers may appear on a marketplace site, hosted by companies such as Amazon, EBay and similar marketplaces. When purchasing on these marketplace sites, you should always confirm that the reseller is an authorized Berkey® dealer.
It is fully your responsibility as a customer to ensure that the retailer you purchase from is an authorized Berkey® dealer. To verify that a dealer is authorized look for this Authorized Berkey® Dealer logo on the website:
To locate an authorized dealer, please contact us at 1-888-803-4438. Alternatively, you can also search our store locator found on our website. If a dealer is telling you they are authorized and you are uncertain, simply give us a call and we can verify if the dealer is authorized or not to sell Berkey® products.
Above you will find links listing non-authorized Berkey® dealers that we have identified. They are not complete lists. However, we will make our best effort to keep unauthorized dealer information updated to aid you, the customer, in selecting only Authorized Berkey® Dealers.